Harriet

I have four years of experience in Marketing within the Hospitality and Tourism sector, I bring over four years of experience in Marketing within the Hospitality and Tourism sector, where I have focused on driving footfall, increasing revenue, and delivering measurable results. In addition to this, I have gained several years of valuable experience in E-Commerce, which has broadened my understanding of online customer journeys and digital sales strategies. Having worked exclusively on the client side throughout my career, I have developed a deep appreciation for the client’s perspective, allowing me to approach my role with empathy, insight, and a clear focus on delivering meaningful outcomes.

My career began in the hospitality industry, where I honed essential skills in customer service, problem-solving, and relationship management. These foundational skills have become integral to my approach as an Account Executive at Optix, enabling me to consistently provide exceptional service and build strong, lasting partnerships with clients.

In my role at Optix, I support both the Growth Team and Client Services by gaining a comprehensive understanding of each client’s unique needs and their industry. I will be supporting with the creation of data-driven marketing strategies that align with business goals, ensuring every campaign is tailored to deliver maximum impact. Alongside this, I am committed to nurturing client relationships, applying strategic thinking and attention to detail to guide projects from concept to completion. By fostering seamless collaboration between our internal delivery teams and our clients, I help ensure that every initiative is executed efficiently and aligned with broader strategic objectives.